Quest on Eden - Serviced Apartment Hotel
SPECIAL SERVICES FOR YOUR 14 DAYS PROGRAM
1. Unlimited high-speed WiFi.
2. Daily rubbish collection - 9.00 am.
3. We will daily contact guests to do a health and welfare check.
4. Our cleaning standards go beyond the WHO and NZ Health Ministry recommendations in common areas (lift, hallways, exit doors, etc.)
5. Regular delivery (service box): linen, towels, amenities, cleaning products.
6. Free access to movie and sport channels.
7. Grocery & food delivery available (supermarkets, Uber Eats, etc.).
8. Every room has a balcony to enjoy Auckland City views.
9. Table games and private library
10. Extra rubbish bags.
11. Friendly staff
Please only come and stay with us if you are healthy and you intend to fully participate in the program and agree to all the requirements.
WHAT WE REQUIRE OF OUR GUESTS
During the stay in our Serviced Apartment Hotel the intended guest agrees to self-isolate and respect the following requirements:
1. On arrival we ask all guests to fill in our Health & Travel questionnaire. Temperatures will be taken daily.
2. Take the rubbish out of the room at 9.00 am. every day.
3. Use hand sanitizers provided before touching buttons to limit any risk to others. We also ask you to wash your hands with soap for 20 seconds before leaving your apartment.
4. Limit your contact with others. The purpose of self-isolation is to limit all contact unless necessary. We ask you to make commitment to reduce exiting your apartment as much as necessary. Avoid getting closer than 2m. where possible.
5. Wear a face mask in common areas.
6. Avoid the lobby areas unless it is absolutely necessary to engage with hotel staff.
7. If you do become unwell while self-isolating, contact our staff who will get you in touch with the Healthline. The symptoms are cough, fever, and shortness of breath. Let them know you are in self-isolation. ✚ HEALTHLINE: 0800 611 116 ✚
Please note any failure to follow the self-isolation requirements set out will result in the immediate cancellation of the stay, reporting to Healthline New Zealand, loss of the balance the accommodation payment for the remainder of the stay, likely removal from New Zealand by the New Zealand Immigration authorities if they are a visitor, or heavy fines if they are a returning Citizen.
WHO SOULD SELF-ISOLATE
>> If you travelled to New Zealand from any country you are required by the NZ government to self-isolate for 14 days from your date of departure. If you arrived more than14 days ago, you do not need to self-isolate.
>> If you have been in close contact with someone confirmed with COVID-19, you should self-isolate for 14 days from the date of contact.
